ace670 Privacy Policy

ace670 ("we", "our", "platform") provides an online casino and betting service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the ace670 website and services, how that information is used, and the steps we take to protect your information.

The following terms are used in this Policy:

• "Personal Information" — any information that can directly or indirectly identify you, such as your name, email address, mobile number, or IP address.
• "Processing" — any operation performed on information, including collection, storage, use, disclosure, or deletion.
• "User" — any person registered on ace670.
• "Third Party" — any person or organisation other than ace670.

By using our services, you consent to this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

ace670 collects various types of information to operate its services smoothly. This information falls into two main categories:

2.1 Information You Provide Directly

• Name, email address, and mobile number (at the time of account registration)
• Date of birth (for age verification — our services are for persons aged 21 or older only)
• National ID or passport details (for identity verification)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay — to complete transactions)
• Any information provided when contacting us

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website browsing patterns and duration (via cookies and similar technologies)
• Game play history and betting activity
• Deposit and withdrawal transaction details
• Login time and location data

ace670 uses your information only for the following purposes:

3.1 Account Management and Service Delivery

Your registration information is used to create, manage, and maintain your account. This ensures you can log in securely, make deposits, and withdraw funds.

3.2 Identity Verification and Fraud Prevention

We verify your identity using your national ID and other documents. This helps prevent account theft, money laundering, and other fraudulent activities.

3.3 Transaction Processing

Your bKash, Nagad, Rocket, or Upay account details are used to complete deposits and withdrawals. All financial information is encrypted.

3.4 Customer Support

When you contact us via 24/7 live chat or email, your information is used to help resolve your issue.

3.5 Responsible Gaming

By monitoring your playing patterns, we can identify potentially problematic behaviour and offer assistance when needed. This is done entirely for your wellbeing.

3.6 Service Improvement

Anonymous statistics are used to improve the overall user experience, game variety, and platform performance.

ace670 never sells your personal information or discloses it to others for commercial purposes. However, information may be disclosed in certain circumstances:

4.1 Service Provider Partners

Necessary information may be shared with certain trusted third parties that provide payment processing, technical support, or game services. These partners are required to comply with our strict privacy standards.

4.2 Legal Obligations

We may be required to disclose relevant information in response to a court order, an official directive from an investigating authority, or other legal processes.

4.3 Fraud and Security

Relevant information may be shared with the concerned authorities to assist in investigating fraud, money laundering, or other unlawful activities.

ace670 uses cookies and similar technologies to improve your website experience.

5.1 Essential Cookies

These cookies are necessary for the core functions of the website, such as maintaining login sessions, ensuring security, and temporarily holding payment information. The service will not work without these cookies.

5.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection and game settings.

5.3 Analytics Cookies

Used to collect anonymous statistics about website visits. This information is completely non-identifiable.

You can disable cookies by changing your browser settings. However, some services may not work correctly as a result.

ace670 has adopted industry-standard technical and administrative measures to protect your personal information:

• SSL/TLS Encryption: All data transmitted between our website and your device is protected by 256-bit SSL encryption.
• Data Masking: Sensitive stored information such as passwords is never saved in readable form — it is always hashed.
• Access Controls: Only authorised personnel are granted limited access to information on a need-to-know basis.
• Regular Security Reviews: Our systems undergo regular security audits.
• Firewall and Intrusion Detection: Advanced firewalls and real-time intrusion detection systems are in place.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.

Although we take the highest security measures, no method of transmitting or storing information on the internet is 100% secure. We therefore advise you to keep your account password confidential and avoid logging in from unfamiliar devices.

ace670 retains your information only for as long as necessary:

• Active Account: All relevant information is retained for as long as your account remains active.
• Closed Account: After an account is closed, certain information may be retained for up to five years to meet legal and regulatory requirements.
• Transaction Information: Records of financial transactions are kept for the period required by law.
• Log Information: Server logs are generally deleted automatically after 90 days.

After the retention period ends, information is securely and permanently deleted or anonymised.

As an ace670 user, you have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of all personal information we hold about you. We will provide that information within a reasonable time.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction through our support team.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, complete deletion may not be possible where legal obligations apply.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Withdrawal from Marketing Communications

You may unsubscribe from ace670 promotional emails or messages at any time. Essential service-related communications will continue.

To exercise these rights, contact us at [email protected] or via 24/7 live chat.

ace670's services are intended exclusively for adults. We do not knowingly collect personal information from any person under the age of 21.

If we hold any information that was inadvertently collected from a minor, we will immediately close that account and delete all related information.

If you believe a minor is using our platform, please contact us.

ace670 primarily serves users in Bangladesh. However, information may be stored or processed in other countries for technical service purposes.

In such cases, we ensure that the applicable international data protection standards are properly followed in the destination country and that your information remains secure.

ace670 may update this Privacy Policy from time to time. In the event of significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A prominent notice will be displayed on the website.
• The "Last Updated" date at the top of the page will change.

Continued use of ace670 after an update will be considered your acceptance of the revised Policy. We therefore recommend that you review this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy or the use of your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bangla Support — via the chat button on the website

We will process your request within a reasonable time and do our best to provide full assistance.

ace670 treats your privacy as its highest priority as a fair play and responsible gaming platform. To learn about our other policies, please visit the Terms and Conditions and Responsible Gaming pages.